Mary Billington - State Farm Insurance Agent at 8180 Blue Diamond Road #130 in Las Vegas, Nevada

Customer Reviews about Mary Billington - State Farm Insurance Agent

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  Extremely poor customer service. Overcharged me twice. First time Maria had no explanation, and was unable to figure out why I was billed twice and it was never fixed. I let it go because it wasnt much and up until that point they have been very good to me. The second time, again with Maria, she said I was billed extra charges because I never signed documents she forgot to give me when I added my second car. They said they mailed the documents but it never got to me because of a wrong mailing address which they incorrectly entered. I understand mistakes happen, but they made, specifically Maria, no attempt to fix the problem or apologize for the overcharge. Instead, they added coverage I clearly stated I did not want and never agreed to have. Maria was very unprofessional and as long as she is in the office I would highly recommend not working with her. Me and my family have been with this branch for several years and it's a shame that it had to come to an end because of one incompetent employee. The other people in the office are very pleasant and professional to work with.
  October 22, 2017

  by George Wright

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Today: 08:30 am — 05:30 pm

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About Mary Billington - State Farm Insurance Agent in Las Vegas